Privacy Policy

1. Information We Collect

When you create an account, we collect your username, email address, and password (stored in encrypted form). When you use the app, we may collect device information such as device model, operating system version, and a unique device identifier for authentication purposes.

When you visit our website, we collect basic analytics data including page views and referral source to help us understand how visitors find and use our site. We do not collect browsing history or track your activity on other websites.

2. How We Use Your Information

We use the information we collect to: provide and maintain the WiseCord service; process your subscription payments; send important account notifications (such as subscription confirmations or security alerts); improve our app and website based on usage patterns; provide customer support when you contact us; and prevent fraud or abuse of our platform.

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. Passwords are hashed using industry-standard algorithms and are never stored in plain text. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited data with trusted payment processors (to handle subscription payments) and hosting providers (to operate our infrastructure). These service providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.

5. Data Retention

We retain your account data for as long as your account is active. If you choose to delete your account, we will remove your personal data from our systems within 30 days, except where we are required by law to retain certain records (such as payment transaction records for tax or compliance purposes).

6. Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your account and associated data; withdraw consent for marketing communications at any time; and request a copy of your data in a portable format. To exercise any of these rights, please contact us through our contact page.

7. Cookies and Tracking

Our website uses essential cookies to maintain your session and remember your preferences. We use Google Analytics to understand website traffic patterns. We do not use cookies for targeted advertising. You can disable cookies in your browser settings, though some website features may not function correctly without them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the revision date at the bottom of this page. We encourage you to review this page periodically. Continued use of WiseCord after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us via our contact page. We will respond to your inquiry as promptly as possible.