Contact Us

Email Support

For general inquiries and support

support@wisecord.net

Telegram Support

For quick support and payment issues

@wisecord_support

Working Hours

We operate 24 hours, 7 days a week.

Quick Answers

Before reaching out, check if your question is answered in our FAQ.

View All FAQ

Payment Issues Support

If you're having issues with payments, please follow the steps below carefully.

Step 1: Contact our Admin on Telegram

@wisecord_support

Step 2: Get your Invoice ID from the App

Open the WiseCord app and go to Subscription History to find your Invoice ID.

Step 3: Send the following two IDs

1. WiseCord Subscription Invoice ID

Found in the app under Subscription History

Example: 2d7d422e2a0e245ae1a192fc04b4b490

2. Blockchain Transaction Hash / TXID

Found in your crypto wallet or app's payment history

Example: 7deefe43d82fd2afff031d57ef3ed896eecf3b810788214c8532ac796ef4b07e

Important Note

Repeated incorrect payments (more than twice) may result in a monetary penalty.

FAQ

Frequently Asked Questions

Get quick answers to common questions about WiseCord.

Yes! Once you install the app, you can start a free 3-day trial. You'll see how monitoring works with instant join notifications and how you can extract members using a date range before committing to a plan.

Pro subscription includes 24/7 monitoring that runs even when your app is closed, your data is off, or your phone is shut down. Basic requires the app to be running for monitoring to work.

Yes, WiseCord uses advanced silent scraping technology designed to keep your Discord account safe. We've tested extensively across diverse server environments. The AI-assisted methods are refined through extensive testing.

You only need a Discord account and a stable connection. No rooting, no browser extensions—just install, log in, and let the embedded AI handle monitoring and extraction with date-range selection.

Your Discord login token is stored securely within the app using encrypted local storage. We don't access your messages or passwords. WiseCord does not collect personal data. All scraping occurs client-side, using your own Discord session.

Still have a question? Contact our support team