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Contact

Get in Touch

Have questions or need help? Reach out to us through the channels below.

Contact Us

Email Support

For general inquiries and support

support@wisecord.net

Telegram Support

For quick support and payment issues

@wisecord_support

Working Hours

We operate 24 hours, 7 days a week.

Quick Answers

Before reaching out, check if your question is answered in our FAQ.

Getting Started Features & Plans Security & Privacy Payment & Subscription
View All FAQ

Payment Issues Support

If you're having issues with payments, please follow the steps below carefully.

Step 1: Contact our Admin on Telegram

@wisecord_support

Step 2: Get your Invoice ID from the App

Open the WiseCord app and go to Subscription History to find your Invoice ID.

Step 3: Send the following two IDs

1. WiseCord Subscription Invoice ID

Found in the app under Subscription History

Example: 2d7d422e2a0e245ae1a192fc04b4b490

2. Blockchain Transaction Hash / TXID

Found in your crypto wallet or app's payment history

Example: 7deefe43d82fd2afff031d57ef3ed896eecf3b810788214c8532ac796ef4b07e

Important Note

Please double-check payment details before sending. Repeated incorrect payments may delay your subscription activation.

FAQ

Frequently Asked Questions

Get quick answers to common questions about WiseCord.

Yes! Once you install the app, you can start a free 3-day trial. You'll see how monitoring works with instant join notifications and how you can view members using a date range before committing to a plan.

Pro subscription includes 24/7 monitoring that runs even when your app is closed, your data is off, or your phone is shut down. Basic requires the app to be running for monitoring to work.

Yes, WiseCord is designed with your account safety in mind. We've tested extensively across diverse server environments. Our monitoring methods are refined through extensive testing to keep your Discord account secure.

You only need a Discord account and a stable connection. No rooting, no browser extensions—just install, log in, and start monitoring your servers and viewing member lists with date-range selection.

Your login credentials are stored securely within the app using encrypted local storage. We don't access your messages or passwords. WiseCord does not collect personal data. All data processing occurs on your device, using your own Discord session.

Still have a question? Contact our support team